All our rental cars are provided with experienced and licensed drivers who hold valid Indian driving licenses. The minimum age requirement for drivers is 25 years, though for premium vehicles like the Innova Crysta or Fortuner, the age limit may be 30 years. Driver charges are generally included in the rental package unless specified otherwise. Drivers are available for a maximum of 10 hours per day, and any additional hours will incur extra charges. Clients will receive the driver’s name and contact number before the trip begins. On multi-day tours, the client is responsible for the driver’s food and accommodation unless pre-arranged in the package. Our drivers are well-trained in both customer service and local route knowledge to ensure a smooth journey. For safety and comfort, overnight driving is not encouraged unless prior consent is given. Any issues or complaints related to driver conduct should be reported to our customer support team immediately. Please note that the company is not responsible for any side agreements made between the client and driver outside the booked package.

Rental Time :
The rental time for our vehicles is calculated on a calendar day basis, typically starting from the time the car departs our garage until it returns. A standard rental duration includes 8 to 10 hours of service per day, and any usage beyond this period will be charged as overtime based on the type of vehicle rented. For outstation trips, rental time is counted on a per-day basis regardless of the number of hours used in a day. If the rental extends beyond the agreed schedule, additional day charges will apply. Early pick-up or late drop-off should be discussed in advance to avoid inconvenience. In case of delays due to traffic or unforeseen circumstances, our team will coordinate to ensure minimal disruption. Clients are advised to stick to the planned itinerary and schedule for a smooth and efficient experience.

In case of possible delays : 
In case of possible delays due to traffic, road conditions, weather disturbances, or unforeseen circumstances, we request clients to remain patient and cooperative. Our drivers are instructed to inform the customer and our office immediately if any delay is expected. While we strive to maintain punctuality, delays caused by factors beyond our control are not the responsibility of the company. We recommend keeping buffer time in your schedule, especially for airport transfers, business meetings, or time-sensitive travel plans. Clients are also encouraged to maintain clear communication with the driver for smooth coordination. In such situations, our support team remains available 24/7 to provide assistance and alternate solutions whenever possible.